Then click on Disk Cleanup. Fix Windows Explorer has stopped working. At random times I get the message and it gives me options. To do this, follow these steps: Click Start and type Action Center in the Search area and click Action Center from the returned list, In the Action Center window, clickMaintenance, click View reliability history and then click View all problem reports from the bottom of the Reliability Monitor window, Scroll down to the list of Windows Explorer items. Go to your printer manufacturer's website, enter your computer's model number and download the latest version of the driver. Sound played through speaker(s) Corrupt or mismatched-with-other-file system files; Third-party (non-Windows) programs or services. Right-click on the printer with the issue and select "Printer Properties". If it notices files that are not original, it will try to replace them with the original version. Performing an In-Place Upgrade will not damage files and applications that are currently installed on your computer. Being able to print is one of the most basic functions users require from a device. Press Enter and wait for Windows Explorer to open. In this video I will show you guys how to fix Windows Explorer has stopped working problem or Windows Explorer sometimes crashing problem in your Windows 10 . If you use a desktop computer, find the model number of your motherboard; Open the manufacturer's website, and type the model number; Download the drivers and install them one by one. For more information about System File Checker (SFC) see the following KB article on the Microsoft website: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7. For more information on updating your drivers, see the following content on the Microsoft website: Update a driver for hardware that isn't working properly Now, go to any folders that contain Pictures or Videos and see if you can reproduce the issue. b. Page 1 of 3 - Windows explorer has stopped working [Closed] - posted in Virus, Spyware, Malware Removal: Hello everybody!!! At the command prompt, type Sfc /scannow and then pressENTER. Click the following link to visit the Microsoft Community Forums: Microsoft Community Unfortunately, many users are experiencing printing issues on their devices after these updates. Once it appears in the search results, right click on it and select. The best way to fix this sudden printer issue is to reinstall the printer driver. Joined: 2002/01/26 Messages: 123 Likes Received: 0. After removing the virus, make sure to make the below a habit: For more tips onhow to scan for and remove viruses, feel free to check the Viruses / Spywares / Malware guide. During the upgrade process many devices are having printer drivers swapped out for a more basic Microsoft driver. The utility is user-friendly, and easy to use. The additional troubleshooting steps below are less common but can still cause Windows Explorer to stop working. If Windows Explorer does stop working, the folder that you were viewing possibly contains one or more pictures files that are corrupt or contain corrupted thumbnail data. I've run a sfc /scannow (cbs.log below). Another reason why Windows Explorer is not respondingmay be a malware (a virus), which has found a way to invade your computer and damaged some system files. Usually updates aredownloaded and installed automatically, by the operating system, however, it's best if you check for updates manually. Maybe an outdated driver is the reason why the Windows Explorer has stopped working error appears. These drivers were not made for those printers so they are causing them to fail to print and/or preventing them from printing in color. The scan may take some time, so be patient. Whether you have a locally attached printer or a network printer, the wizard should locate it and allow you to install it. You can also look to see if newer drivers are available which are compatible. Applying the latest Windows updates is of great importance in order to prevent issues like the Windows Explorer has stopped working error. But thats about as much as I know about it for now.. Well that and thousands of other people are having this same issue. c. Unfortunately, this driver is not made for the printer and is causing issues that range from not being able to print in color, to not being able to print at all, and varies by device and printer. For example, if you have a multi-function printer and want to use all the features, you will want to download the complete driver set. . Maybe a startup service is the reason for the explorer.exe error, and in this case, to repair Windows Explorer, you need to stop all the startup services from third-party, non Windows programs you installed in your computer, and then enabling them one by one. When Windows installs new updates it often needs to restart the device to fully finish installing the update(s). Those sectors are known as "bad sectors." Windows Explorer has stopped working. Virus and Malware infections can cause problems with application performance. jerry zarb Well-Known Member Thread Starter. Please Help haven't found any working solution yet Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:11:37 AM, on 2/18/2009 Maybe bad sectors on the computers hard drive are the reason why Windows Explorer stops working from time to time. To do that, follow the steps below: Maybe the printer's driver (i.e. to your safe sender list. To update your computer's driver, follow the steps below: Note: Thedon't know how to update drivers guide will be of great help, if you are not sure how to update them. If desired, set the newly installed printer as your default printer by right-clicking on it and selecting "Set as default printer". In the command prompt type the following command: If there are updates available, tap on the Install button; Wait for the updates to install and don't interrupt the process. Maybe the printer's driver (i.e. Click on this if your computer runs on Windows 7 OS. Stop and then restart the Print Spooler service. Each file has its own place on the hard drive, i.e. Note This problem can occur from several situations in which a process updates Unidrv.dll. Try install IE10 and reproduce the problem. In this case or in case if Windows explorer has stopped working on startup, consider running the System File Checker. Update drivers: recommended links. Click Start ( ), type run in search, then type spool, click drivers, click w32x86 (if 32 bit ), rename the 3 folder by right clicking the 3 folder and left clicking rename and type in 3old and press the enter key.Then uninstall and reinstall the printer software. Type start explorer.exe into the Command Prompt. Follow the given steps: a. Based on your selections this spec is most likely not relevant for you. These tools, aside from uninstalling the program, will also scan for all the leftovers left by the program, and remove them, too, one of which might have been blocking the Explorer. It is also responsible for the toolbar, and the desktop environment. To see if more information about the problem is available, check the problem history in the . This issue can be caused due to any of the following issues: You may be using an outdated or corrupted video driver, System files on your PC may be corrupt or mismatched with other files, You may have a Virus or Malware infection on your PC, Some applications or services running on your PC may be causing Windows Explorer to stop working. Hey Cyber_Defend_Team, Thanks for your reply. For example, you install a Windows service pack, an update rollup package, or a third-party printer driver. I would suggest to download and install the, First Time Here? The scan may take a while. Any who can help? So, we cannot print on 2 sides, and cannot share our printer to other people. After trying the steps in the above link, check if Internet Explorer 9 Beta still stops repsonding while printing or not. If updates aren't installed regularly, errors can occur. Click on this if this error message appears when you are playing games. You try to change the properties of the print queue, which uses the in-box printer driver. Method 2. Windows General. Window #1: Windows Explorer has stopped working. Uncheck the checkboxes next to the services for which you believe that contain unwanted and corrupted software. If you do not block this update in the Update settings, you may be updated automatically. For example, the instance of the printer with the Microsoft IPP driver. Click to open the Control Panel. After starting your PC in Safe Mode,work as you normally doand perform the same actions that you perform when getting the error. HP Universal Print Driver for Windows PCL6. Your Mercedes key fob has stopped working with no warning or explanation. Forgive me if I'm wrong, but you seem to be asking a user related question in a forum for developers. Method 1: Run System File Checker (SFC) and Check Disk (CHKDSK) Method 2: Run CCleaner and Malwarebytes. Option: Cancel box Type "Control" in the search bar next to the start button and select the "Control Panel app" from the results. Windows Explorer has stopped Working Problem signature: Problem Event Name: BEX Application Name: explorer.exe Application Version: 6.1.7601.17567 Application Timestamp: 4d6727a7 Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 03d7e708 Exception Code: c0000005 Exception Data . Once you search for your printer, choose the best fit for your needs. Before you modify it, back up the registry for restoration in case problems occur.To have us fix this problem for you, go to the "Fix it for me" section. To do this, follow these steps: Click Start, and then type cmd in the Search box. Locate and then expand the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers. In the Control Panel, open "Devices and Printers". 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