Claim your listing for free to respond to reviews, update your profile and manage your listing. The seller will "lose" the book, and relist it for $200! My Seller Account. Books for your passion." are registered trademarks with the Registered US Patent . "Very good" would be a nice reading copy. We show bookseller ratings in a five-star format. You see the pattern here. For example, if you had 75 orders, rejected 3 of them and had 2 returns, your completion rate would be 93%. Given the reviews I had seen on this sight I didn't really want to take the chance and purchase anything from here, but an item was listed that had a great deal. Today is August 18th. A book should have many owners during its lifetime. No response EVER. Hi When looking at your star rating, you will notice that some starts are shown in red while others are grey in colour. That being said, I went on Amazon and found the book, same price. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I will probably have to open a dispute with my, Good if you dont care about books coming MONTHS after your order, Abe Books is Second Sale and Second Sale I'd second rate, Unscrupulous book resellers offloading damaged books. Congratulations that you were previously satisfied. It's just another Amazon-owned business helping people sell you garbage. Completion Rate = (Total Number of Order Items Unfulfilled Order Items Returned Order Items) / Total Number of Order Items. Keep in mind when I ordered the book no where in the listing did it say that it was going to take 5 weeks, in fact, looking back at the listing now I realize no where does it say how long it's going to take. AbeBooks contacts Phone number +1 250 412 3200 Website www.abebooks.com View all AbeBooks contacts ADVERTISIMENT Recent comments about AbeBooks company Used book ordered not in condition ordered 1 This was very satisfactorily resolved by AbeBooks. To submit your question, click Send. Tip for consumers:Buy directly through eBay, not through Abe Books, then you have buyer protection. With prices starting from $1 plus shipping, AbeBooks customers never run out of reading material. The completion rate percentages are translated into a five-star seller rating system that is displayed to buyers on AbeBooks: 96 - 100% = ***** 90 - 95% = **** 85 - 89% = *** 70 - 84% = ** 0 - 69% = * The minimum standard for Completion is 90% for sellers who have less than one million listings. Tip for consumers:If you contact the seller or customer service using their site make sure to SCREEN PRINT your msg since that is the only proof you will have that you sent it. Date of experience: 13 September 2022 [], Extended Producer Responsibility (EPR) regulations are designed to reduce waste and encourage recycling. AbeBooks is a global online website for books, fine art, and collectibles. I had been told by a Professor that they were a good site to purchase from - NOT! By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I spend a lot of money to make a devolution . How to pay for your item. Three weeks! The seller ratings on AbeBooks are based purely on the number of books someone sells!" StanWolcott-88842 1/5 2020-08-28 ABE.COM BOOKSELLER BOOK DEALS IS A CROOK! AbeBooks has a consumer rating of 1.84 stars from 629 reviews indicating that most customers are generally dissatisfied with their purchases. There are 36 customers that AbeBooks, rating them as bad. March 24th 2020, 10:32 am. I start college in less than two weeks and every book i've ordered from this website is supposed to come in before i start school. Been over a month and I still don't have the correct book I ordered & still can't talk to anyone directly at Abebooks. Can't contact Abebooks directly. I used Abebooks to locate a difficult to find book called The Web of Fortune. They can assist with registration, reporting, [ ] On July 26th I ordered 2 books from 2 different sellers. The majority of the sellers are making scams. Instead of just credit my $12 (since they inconvenienced me) they wanted me to do all the work, first send photo, wrap it up, take it to the post office across town. Not only did AbeBooks have it, I got a great price too! The rating represents the percentage of orders that have been successfully completed by an individual bookseller in the previous six months. We enable the[], The European Consumer Rights Directive (CRD), which was implemented into local laws on June 13,[], AbeBooks offers sellers in SEPA (Single Euro Payments Area) countries, who pay their fees in[], Each month AbeBooks promotes a group of sellers who have discounted their inventory. was just about to place an order with you, thought i would check the reviews, now i am feeling a bit cautious. When adding details[], Welcome to AbeBooks! Starting July[], The AbeBooks Inventory Update API allows sellers to use custom inventory management applications that meet[], Effective July 1, 2021, the following changes to VAT and reporting of intra-EU distance sales[], Please note this information does not constitute any legal or tax advice. The problem is that if the seller fails, you have ZERO protection, your money is gone forever. Service 136 Value 132 Shipping 131 Are the types of order cancellations/returns that impact my rating still the same? We ship daily, Mon-Sat.We are educational resource professionals with an A+ Better Business Bureau rating! In addition we have sent monthly emails to sellersimpacted by the change, and have included this prominently every monthly issue of the Bookseller Digest since December. I ordered the book yesterday morning. Now they want me to pay return postage to SecondSale. So just spend money you are willing to lose, Abebooks will not help you at all. Seller Help Center; Seller rating; How do seller ratings work. Orders rejected due to buyer rejection of a request for extra charges. The AbeBooks Performance Standards state that booksellers are required to maintain a minimum completion rate of 85% (4 stars). Sellers at the lower end of a particular Star Ratings percentage range will therefore have lost a star under the new definitions. I had absolutely no negative issues with this company and its excellent service. A very good copy. I've been trying to find a specific cookbook for years. -allysia, Need physical address to send payment with purchase order. Shipping 1. She was told that it was unavailable and one month later we have not received a refund. I am a little disappointed at that fact, but I cannot deny that the price was great and all of the pages seem to be in tact. If you can get anywhere else, then do. if it doesn't i'm not only going to be behind in my school work but very upset for trusting this company. Made from 50% PVC 40% polyester 10% PU in our standard lunch bag shape. If any additional changes are decided upon, all sellers will be notified. We are chiefly an on-line book seller, however we can accept telephone orders for items over 20. They refused to refund and let me return the book. Consumers complaining about AbeBooks most frequently mention customer service, tracking number and credit card problems.AbeBooks ranks 23rd among Used Books sites. AbeBooks, the AbeBooks logo, AbeBooks.com, "Passion for books." and "Passion for books. Are you planning any other changes to the Bookseller Rating? Can I still exclude orders from my Completion Rate? is it a decent place to order from? Ebay can sell books. Then they found it the next day and sold it at a higher price! Sadly, abebooks has had a decline in service for which originally they blamed Covig. View ratings trends. Then they said it was out of stock. Paid over $100 for each book. 7th edition? After ordering, you can contact the seller you ordered from by following these steps: Go to My Account and click View Purchases under the My Purchases section. I ordered 14 volumes of an architeture magazine, the seller send me 11 volumes of another magazine. Then, under the sellers name, click the Ratings History link. AbeBooks has a consumer rating of 1.83 stars from 626 reviews indicating that most customers are generally dissatisfied with their purchases. Had I known that it would take this long for delivery, I would have ordered the book from a pleothra of other dealers. There are 36 customers that AbeBooks, rating them as bad. Having a higher seller rating often correlates to higher sales. Abe however did gave me my money back due to the book never arriving. Cons of AbeBooks Both buyers and sellers have complained about the customer service, tracking number, shipping, and business days problems. Why almost three weeks from N Miami to Pensacola? Seller name Country All Countries Argentina Australia Austria Barbados Belgium Brazil Bulgaria Canada Cayman Islands Chile China Croatia Cyprus Czech Republic Denmark Estonia Finland France Georgia Germany Greece Guam Hong Kong Hungary India Ireland Israel Italy Japan Korea, Republic of Latvia Luxembourg Malaysia Mexico Netherlands New Zealand . No refund. How do I View and Re-send AbeBooks Emails. Where is your item. In addition to increasing the minimum Completion Rate we adjusted the Seller Star Rating thresholds to better reflect our new increased standards. 70 84% = ** For example, you buy a book for $10, with $10 shipping. To comply with[], Tax invoices are monthly reports that show the fees and tax paid to AbeBooks to[], Statements The Statements tab allows you to view current and past statements for each weekly[], The Transactions tab allows you to review the account transactions that make up your statement[], The Statements and reporting page of your account is made up of four tabs that[], Downloadable reports allow you to generate and download comma-separated value (CSV) files of all account[], The AbeBooks Seller Application We are excited that you are considering becoming a seller on[], AbeBooks works with multiple external payment service providers to process credit card payments on the[], Terms of Sale Booksellers should use the Terms of Sale field to provide the terms[], Sellers are able to provide rich text formatting for their Terms & Disclaimers, including paragraphs[], Your privacy policy is publicly displayed to customers all the AbeBooks websites. Tip for consumers:Spend money you are willing to lose. Very cheap and exactly as advertised. Charles Cresswell. Umm NO not even close. Just as on ebay, etc., check the reviews of the seller. As soon as the order confirmation came through (within 1 minute) I saw the mistake and immediately notified Abe books. Inventory, Repricing and Order Management. ISBN:0030920604. This is generally calculated in the following manner: Completion Rate = (Total Number of Order Items - Unfulfilled Order Items - Returned Order Items) / Total Number of Order Items I felt sorry for the "little guy" and bought from them, taking longer and missing the delivery date I wanted. We never suspend or close an account without first contacting the seller. I informed them not having a printer connected to computer ( to print return label)so I asked if could they send the return label by mail, I was then told to go to the local library. Product Description. I would like to order an organ book from this place as it is the only place that has the book i want. Avoid this business if you can. Tip for consumers:Avoid it like the plague. More buying choices from other sellers on AbeBooks. However, they apparently have very little or no staff to oversee issues. It may work out okay. Yes, this will remain the same. What I've learned is that this site has some good decent sellers but it also has some shady AF sellers. These changes also bring our standards into line with other major marketplaces and they are the first major changes to our Bookseller Ratings since they were introduced in 2007. The only exception to this would be if you have 0 sales over 6 months, in which case you would revert back to the 4 star default. What this means in actuality is you will get scammed buy buyers and the AbeBooks will not help you. Using Wants If you search for a book on our websites and it is not currently available, creating a Want is an easy way for us to keep searching for you. AbeBooks is owned by Amazon! Seems to happen often with this company. HOWEVER, it was an ex-library book that was laminated by that said-library, which was not specified on the purchasing. The other book? How Much Does it Cost to Sell on AbeBooks and How Does AbeBooks Pay Me? Can't argue with that! And they've all arrived on time and in great condition. #1 VENTURE 4TH Travel Money Belt - Slim Passport Holder RFID Blocking Travel Pouch to Protect Cash, Credit Cards and Travel Documents 5,265 1 offer from $21.95 #2 Travel Neck Wallet with RFID Blocking - Passport Holder Neck Pouch to Keep Your Cash And Documents Safe - Get Peace Of Mind When Traveling 8,895 2 offers from $11.72 #3 Select your location from the Bank Country list. BUT! You'll notice some of the negative reviews are from sellers. Tip for consumers:I found no negative issues with ABE books. Sketchy, Abebooks sells books through mulitple sellers (like Ebay), but actually Ebay is more reliable. i want to ask if the abebooks is reliable and trusted Quality 1. 2y My only complaint is that sometimes the books that show up are a different version than what I ordered. Accessories such as CD, codes, toys, and dust jackets may not be included. The following authorized companies offer EPR support and services. I absolutely agree. i am concerned due to textbook costs. The completion rate percentages are translated into a five-star seller rating system that is displayed to buyers on AbeBooks: 96100% = ***** Once you receive 4 or more orders, your star rating will reflect your actual completion rate for the orders received during the 6 month rating period. Wind deflectors for front and back door (wind deflectors 4pc set) - dark tinted Suitable for: FORD FOCUS mk2 4/5-doors Hatchback 2004-2011 FORD FOCUS mk2 4/5-doors Saloon 2004-2011 Wind deflectors are the in-channel type. Again, absolutely no hassle and good results since then. Bookseller Ratings are based on your completion rate only which is defined as orders that have been completed without cancellation or return/refund. Tracking is an extra $100. While no further changes are planned at this time, we are always looking for ways to improve the customer experience for both buyers and sellers. I've only bought books from the book depository, all new. Initiated refund request, followed instructions and returned it via a tracking number. The platform charges a very high commission fee from the sellers. THATS MURDER TO ME! Very pleased. The grey stars are your other rating time frames not displayed to buyers. Grammar Tutor for Students of French-For use with Levels 1, 2 and 3(Softcover). Sitejabber has helped over 100M consumers make better purchasing decisions online. Booksellers get orders but are not notified by e-mail as has been the standard for the previous decades. Your 6 months rating.) Yes, there is a minimum price but the commission can be pretty brutal. They forward your concern to the actual bookseller that they have partnered with. it appears the problem is the validity / honesty of the sellers? Another seller I use is Owls Books. Although I comment Abe Books for refunding my card immediately, I have to ask myself how they will stay in business with other places out there that exceed expectations of customers? Same state that is ok with live birth abortions of live baby! Products used:I purchased a book and received it quickly via USPS shipping. Tip for consumers:Do not buy from Abebooks. And dont forget that the minimum Completion Rate for sellers with an inventory of over 1M listings was raised to 96%, effective January 2014 so we actually hold high-volume listers to an even stricter standard. Monthly fees starting at $25 US/month Sign up now One arrived to my country without my phone number on the parcel, I couldn't pick it up because I hadn't received the pickup pin-code which is supposed to be sent via SMS to my phone number. Now, I HAVE got some good books on there. A company called Glass Frog advertised the Baltimore Catechism #2 on Abebooks. The "Bookseller" keeps changing the shipping date after first denying they even had an order for me from Abe's. Step-by-step instructions for starting a return/refund How do . He is having a difficult time trying to keep up. The bad reviews put me off of this website however the sellers I dealt with were great and I have no complaints about the condition of the items. Thank you ABE Books. Do not buy anything from these people. Any attempt to manipulate returns and/or completion rates by issuing refunds outside the AbeBooks system, and/or by a method other than the buyers original payment method, is a violation of AbeBooks Policy. Upon telling them they asked me to contact thier merchant but didnt provide details. Book was described as in "very good condition". In June 2014, we made some changes to the AbeBooks Completion Rate requirement and Bookseller Ratings. Gain trust and grow your business with customer reviews. One of the sellers I use often on Abe is Hippo Books. The fees are the most expensive of any of the big platforms. I contacted Abe books and was told it was too late. I hope you received your books in time for class. Shortly after I placed my other I went into the dashboard (myaccount) and noticed that the status for the missing book had been changed to delivery expected "5 weeks." So I'd recommend buying from sellers you trust on this site. Refund within 5 days of their receipt of book. Tip for consumers:Make sure you get what you ordered. So why are there so many problems? On every successful sale, the seller has to pay a fee of 13.5% plus the monthly membership fee of $25. 482 reviews. It will be here today. I ordered two new books and got two used very good or rebound used books that the sellers only paid $20 for. I've ordered already ~ 20 books, just one was not as described, but refund was issued the next day. The book was not salvagable and was regrettably destroyed. Today (7th October) I was notified that the order had been shipped - to the wrong address. Was told I'd rec. This is completely unacceptable, and close to fraud. My son wanted this book before our trip coming up. AbeBooks Reviews 492 Poor 2.0 www.abebooks.com Visit this website Write a review Sort: Most relevant JM Jose Maria Stani Sanchez 15 reviews ES 2 days ago Abebooks.com & IberLIbro.com worst deal ever made Abebooks.com and IberLIbro.com, both are the same company. We accept and processe the following payment methods: VISAMasterCardAmerican Express You may also be able to pay the seller directly for your item by an alternate method. The amount of securing clips and their material depends on the car's make and model. AbeBooks would love to hear your comments about sellers simply submit them through the online form. Fulfilled orders are those that are not cancelled and not returned to the bookseller. I have used abebooks for several years, always very satisfied. X Harry Potter Knight Bus Lunch Box is the perfect emergency transporter for the stranded witch or wizards favourite snacks. On the Ask the seller a question page, enter your name, country, and question . Bad service 4 Found out that someone hacked my account and spent 650! I'll take that $12 loss, no big deal, but still a waste of time and effort. I also ordered from them because of their 4 1/2 star rating through bookscouter.com. AbeBooks AbeBooks Reviews 556 Poor 2.2 www.abebooks.co.uk Visit this website total Sort: Most relevant BA Bernhardt Adams 3 reviews GB A day ago No refund given My wife ordered a book from this company and paid for it. recommend? In addition, Bookseller Ratings and their equivalent completion rate ranges were updated as follows: We have implemented these changes because we believe AbeBooks buyers should have a reasonable expectation that they will receive the book they order on time and as described online. That company is fraud, they charge the credit cards right away, but take forever to send the books, if they do, and never return the money. This is often an important metric, as many buyers do look for sellers who have a high rating when purchasing. They refunded my money after one email to them when I complained that the condition of the book I received did not match the advertisement. After your application has been processed and your account has been activated,[], AbeBooks is a global online marketplace for books, fine art, and collectibles. My dad uses this site a lot to buy rare books for his collection of boxing books, and I use it when a book I want can't be found anywhere else. How do I Change My Accepted Payment Methods? I purchased a book in Feb for school, we are at the end of May it hasn't arrived. Each shipment arrived with an invoice from a seller other than who I ordered from, for an inferior condition book which the seller only paid $10 or $20 for. It now represents 10% of our sales and 10% of our profit. For information on how to use your exclusions, please click here. Your displayed rating will default to 4 stars if you receive 3 or fewer orders in a 6 month rating period and any of those orders are rejected or returned Once you receive 4 or more orders, your star rating will reflect your actual completion rate for the orders received during the 6 month rating period. The problem is the same megalisters and dropshippers as on Amazon driving prices down. Sellers who are below the required minimum risk having their account suspended or closed. The second book was from a seller overseas therefore took a couple of weeks to arrive. They don't seem very concerned. We facilitate the sale of books, art, and collectibles by connecting sellers with buyers all around the world. "I've been dealing with abe.com for a number of years and it has been a good source for out-of-print books. It was found, the price was reasonable, I bought it, it was delivered from England to the US in a timely manner. The bookseller rating does not currently include a buyer feedback component. I received a $1.00 brochure and they said my book was delivered. The HYPE. And some sellers are great. It was also a from a book club. The others now say they wont get here till October which is half way through my course so thats totally useless also. 2 ratings -25% $5600 List Price: $74.95 FREE Returns Size Chart 100% Nubuck Imported Rubber sole Shaft measures approximately low-top from arch Washable nubuck upper with laces and hidden gore construction for easy on, easy off versatility and a secure fit Non-marking flexible rubber outsole with molded Wave-Siping provides no-slip traction $5600 Ann Aboud My son ordered his the first week of Aug. And he started school 2 weeks ago and received only 1 book out of the 7 he ordered. In addition, by adjusting Bookseller Ratings, sellers who meet our minimum Completion requirements will be more easily identifiable to buyers. Abe used to represent 30% our sales and 65% of our profit. I ordered from them because I'm in Pensacola, FL and they're in N Miami Beach, FL. Products used:Bought a book, didn't get it. If your Completion Rate is below 90% we will contact you to let you know, and help you work toward improvement. [ Sign On] to your bookseller account via AbeBooks.com Click [View and Process Orders] from the "My Sales" menu On the Order List screen, enter the Order Number and click [List Orders] Click [Request a Refund] or [Cancel Order] Select Appropriate Reason and Comments (see definitions below) Click [Initiate Return/Refund] Enter your bank routing number, your account number, and select the appropriate option from the Account Type list. I have sent two complaints to ABEbooks. Yes, you can pay by card, I have done it many times with abebooks. What are you waiting for? This website mediocre at best. Inventory, Repricing and Order Management, Incomplete sales (seller-direct orders where you dont receive payment). It is definitely fraudulent. I wouldnt call the "new" condition. Pages contain marginal notes, underlining, and or highlighting. Something has happened to Abebooks over the past few years--perhaps new owners, new management?--but it is terrible when it used to be excellent. The minimum standard for Completion is 90% for sellers who have less than one million listings. Booksellers who consistently maintain a completion rate below 85% may have their AbeBooks account suspended or closed at our discretion. Hi, They were apologetic and I have since then purchased other books from them with dependable and accurate results. The books are all used books, old books, and out of print books, so it is good for finding old books. I saw bad reviews here, but experience is opposite to that, maybe Abebooks become better. Whether this is because of Amazon's take over or some other problem at the management level, it is a reason this has become a substandard platform. Not worth the couple of dollars you MIGHT save. Sign up today and take the first steps to selling on AbeBooks!
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